Rental Agreement

LESSOR: MITCHTEK SOLUTIONS INCORPORATED (DBA Caller I Do, Inc.)
LESSEE: The individual or entity renting the audio guestbook (hereafter referred to as the “Lessee”)
Collectively referred to as the “Parties.”

1. INTRODUCTION AND PURPOSE
This Equipment Lease Agreement (“Lease”) governs the rental of an audio guestbook device and any included accessories or materials (collectively, the “Equipment”) from the Lessor to the Lessee. This Lease becomes effective upon the Lessee’s acceptance—whether by physical or electronic signature or by placing an order—signifying agreement to these terms and conditions. The Lessor reserves the right to update these terms at any time. Updates become effective immediately upon posting, and continued use or acceptance of the services constitutes the Lessee’s agreement to the revised terms.

2. TERMS OF LEASE
2.1 Services
The services provided by the Lessor are those specified in the applicable proposal, quote, purchase order, or invoice.

2.2 Lease
Lessor leases to Lessee, and Lessee rents from Lessor, the Equipment listed in the order summary. Lessor may, at its sole discretion, decline rentals and may obtain third-party information regarding the Lessee’s rental history or creditworthiness.

2.3 Lease Term
The Lease term is defined as follows: Start Date – the date the shipping carrier makes its first delivery attempt; End Date – 72 hours after the scheduled event date. Delivery – Lessor will ship the Equipment to arrive at least 24 hours before the event date (typically 2–7 days in advance, unless otherwise arranged). Return – Lessee must return the Equipment using the prepaid shipping label provided and ensure it is scanned by the carrier no later than the third calendar day after the event. Failure to follow return requirements may result in additional charges under Section 2.4 (Late Return Fees). Lessee authorizes Lessor to contact them via mail, email, phone, or text for rental-related communication.

2.4 Late Return Fees
If the Equipment is not shipped within three (3) days after the event date using the prepaid return label, a late return fee of $50 per day may apply for each day beyond the required return date. Fees accrue daily until the Equipment is scanned by the shipping carrier or received by Lessor. If the Equipment is not returned within seven (7) days after the event date, Lessor may treat the Equipment as lost or converted and charge the Lessee the full replacement value, in addition to any accrued late fees. Continued failure to return the Equipment may constitute a breach of this Lease and result in additional collection or legal action.

2.5 Use
Lessee agrees to use the Equipment safely, appropriately, and in accordance with all applicable laws, regulations, and manufacturer instructions.

2.6 Representations and Warranties
Lessee acknowledges that the Equipment was selected independently and that the Lessor makes no warranty as to suitability for any particular purpose. Lessor warrants that the Equipment is free from known defects and in working condition at the time of shipment, that routine maintenance and repair are performed before each rental, and that Lessor has the legal right to lease the Equipment. Lessee agrees that Equipment is provided “as is,” except as stated above; that Lessor is not liable for production delays, indirect losses, or punitive damages; and that Lessee is financially responsible for any loss, damage, or failure to return the Equipment, including losses due to negligence or misuse.

3. DELIVERY AND RETURN OF EQUIPMENT
3.1 Delivery
Lessor will make every effort to deliver the Equipment at least 48 hours prior to the event date, unless otherwise agreed or delayed by factors beyond Lessor’s control.

3.2 Shipping and Address
Lessor will ship to the address provided by the Lessee, and the Lessee must promptly notify Lessor of any address changes before shipment. Lessor does not ship on federal holidays and cannot guarantee exact delivery dates.

3.3 Return and Inspection
The Lease automatically expires 72 hours after the event. Lessee must return the Equipment in good working order using the original packaging and prepaid label. Lessor reserves the right to inspect returned Equipment and assess its condition.

3.4 Age Requirement
Due to the value of the Equipment, Lessor will not rent to anyone under the age of 18, and Lessee agrees that no one under 18 will handle shipping or return of the Equipment.

3.5 Used Equipment
Lessee acknowledges that Equipment may show cosmetic wear but will be in good working condition. If not, Lessee must follow the procedures in Section 8.

3.6 Errors and Availability
If a rental rate or Equipment model is listed incorrectly or unavailable, Lessor may adjust or cancel the order and issue an appropriate refund or replacement.

4. COSTS, FEES, AND PAYMENT
4.1 Taxes
Lessee is responsible for all applicable sales, use, property, or license taxes related to the rental and agrees to indemnify and hold Lessor harmless from such charges.

4.2 Cancellation Policy
If canceled 30 or more days before the event, Lessee will receive a full refund excluding processing fees. If canceled less than 30 days before the event, Lessee will receive a 50% refund. Refunds are issued within seven (7) business days to the original payment method unless otherwise agreed in writing. Documentation may be required for cancellations due to unforeseen events such as illness or venue closure.

4.3 Default
If the Lessee fails to pay amounts due or breaches any provision of this Lease, Lessor may charge the credit card on file, pursue legal or collection action, repossess the Equipment, terminate the Lease, or exercise any other available remedy. Lessee remains liable for full performance under this Lease.

4.4 Bankruptcy
If the Lessee becomes bankrupt or insolvent, or if the Equipment is subject to legal seizure, Lessor may immediately terminate the Lease without notice.

5. EXCLUSIVITY AND OWNERSHIP
Lessee agrees to use Lessor exclusively for audio guestbook services during the event. The Equipment remains the exclusive property of Lessor.

6. INTELLECTUAL PROPERTY
All proprietary software, templates, or materials provided with the Equipment are the intellectual property of Lessor. Recordings created by guests during the event are the property of the Lessee. Lessee may use Lessor-provided materials for personal, non-commercial use unless otherwise agreed.

7. FORCE MAJEURE
Lessor shall not be held liable for failure to perform any obligation under this Lease if such failure is due to causes beyond its reasonable control, including but not limited to acts of God, fire, flood, storms, pandemic, shipping delays, strikes, labor disputes, or supply chain issues. Performance will resume once conditions allow. Delays due to force majeure shall not be considered a breach of contract.

8. LIMITATION OF LIABILITY
Lessee agrees to indemnify and hold harmless the Lessor from any claims, damages, or liabilities resulting from the use, misuse, or possession of the Equipment during the rental period. Lessor’s maximum liability to Lessee for any claim related to this Lease is limited to the total rental fees paid by Lessee. Lessee assumes full responsibility for the Equipment during the rental period and agrees to cover costs associated with loss, theft, or damage, including repair or full replacement. If Equipment is not functioning properly upon receipt, Lessee must notify Lessor within six (6) hours of delivery, must not attempt to repair or modify the Equipment, and must return the non-working Equipment following Lessor’s instructions. Lessee may choose replacement Equipment or a full refund or credit for rental fees. 

9. CUSTOM GREETING SUBMISSIONS
Lessee must submit their custom greeting recording at least five (5) calendar days prior to the event date. Lessor will make at least two documented contact attempts (email, text, or phone) to collect the greeting if not submitted by the deadline. If no greeting is received and the Lessee does not respond, Lessor may apply a generic pre-recorded greeting to the device. Failure to submit a greeting does not constitute grounds for refund, credit, or complaint. It is the sole responsibility of the Lessee to submit the greeting by the deadline.

10. GENERAL PROVISIONS
This Lease constitutes the complete agreement between the Parties. No oral statements or prior communications will be considered binding. If any provision of this Lease is found to be unenforceable, the remaining provisions will remain in full force and effect. No amendment or change to this Lease shall be valid unless made in writing and signed by both Parties. This Lease shall be governed by and interpreted under the laws of the State of Florida, and any disputes shall be resolved in a court of competent jurisdiction located in Florida.